Effective as of March 26, 2026
Gridline TCG dba Central Florida Trading Cards and Collectables (“Gridline TCG,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information through our digital and physical business operations, including our website, online store, retail location, social media pages, email communications, events, tournaments, promotions, and other services that link to or reference this Privacy Policy (collectively, the “Services”).
Our Services may include, without limitation:
- our website at gridlinetcg.com
- our retail location at 222 S Magnolia Ave, Sanford, FL 32771
- trading card sales
- event and tournament registration
- collectible and accessory sales
- frozen treat and snack sales
- customer support, promotions, and marketing activities
We may provide additional privacy notices for certain promotions, programs, or services where required.
Personal information we collect
Information you provide to us
We may collect personal information you provide directly to us, including:
Contact data, such as your first and last name, email address, mailing address, billing address, phone number, and social media handle.
Account data, such as username, password, order history, saved preferences, and account settings if you create an account with us.
Transaction data, such as the products you purchase, payment-related details, shipping details, store purchases, preorder activity, and refund or exchange information.
Event and tournament data, such as event registrations, deck list submissions, participation history, rankings, preferences, and related communications.
Communications data, such as information you provide when contacting us by email, web form, social media, text, phone, or in person.
Marketing data, such as your preferences for receiving promotional emails, texts, or other communications, and your engagement with those communications.
User-generated content, such as reviews, comments, photos, videos, messages, posts, and other content you submit to us or share through our Services.
Store and community data, such as feedback, survey responses, interests, favorite games, attendance patterns, and participation in leagues, clubs, or community activities.
Sensitive or verification data, if ever needed for fraud prevention, age verification, tax documentation, prize reporting, or other lawful business purposes.
Other information not specifically listed here that we use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Information from third parties
We may receive personal information from third parties, such as:
- payment processors
- e-commerce platforms
- shipping and delivery providers
- marketing partners
- event registration platforms
- social media platforms
- fraud prevention vendors
- analytics providers
- public sources, where permitted by law
Information collected automatically
We, our service providers, and our partners may automatically collect information about your interactions with our Services, including:
Device data, such as device type, operating system, browser type, IP address, language, and general geographic area.
Usage data, such as pages viewed, products browsed, cart activity, referring website, click paths, session duration, and actions taken on our website.
Communications interaction data, such as whether you opened an email, clicked a link, or interacted with a promotional message.
Approximate location data, where permitted by your device or browser settings.
Cookies and similar technologies
We may use cookies, pixels, local storage, session replay tools, and similar technologies to operate our website, understand user behavior, personalize content, remember preferences, improve performance, and support marketing and advertising.
These technologies may help us:
- keep you logged in
- remember your cart or preferences
- analyze website traffic and usage
- improve our online store and customer experience
- measure marketing effectiveness
- show more relevant ads
You can control cookies through your browser settings and, where applicable, our cookie consent tools.
How we use your personal information
We may use personal information for the following purposes:
Service delivery and operations
We may use your personal information to:
- provide and operate our Services
- process online and in-store purchases
- manage preorders, pickups, shipping, returns, refunds, and exchanges
- register you for events, leagues, tournaments, and promotions
- create and maintain customer accounts
- provide customer support
- communicate with you about orders, events, schedule changes, policies, or service updates
- personalize your experience
- maintain community and store operations
Research, development, and analytics
We may use personal information to:
- understand customer interests and buying behavior
- analyze website performance and store activity
- improve our products, events, store experience, and online Services
- develop new offerings, programs, and promotions
- create aggregated, anonymized, or de-identified analytics
Marketing and advertising
We may use personal information to:
- send email, SMS, or other promotional messages
- notify you about events, tournaments, drops, preorders, promotions, or store news
- personalize advertising and offers
- measure ad campaign performance
- build audience segments for marketing
Compliance and protection
We may use personal information to:
- comply with legal obligations
- prevent fraud, theft, abuse, cheating, or unauthorized activity
- protect our rights, customers, team members, and property
- enforce our terms, event rules, and store policies
- resolve disputes and investigate claims
- maintain security and operational integrity
With your consent
Where required by law, we may request your consent before collecting, using, or sharing certain personal information.
How we share your personal information
We may share personal information with the following categories of recipients:
Service providers
We may share information with vendors and providers that help us operate our business, such as:
- website hosting providers
- e-commerce platforms
- payment processors
- email and SMS platforms
- shipping carriers
- event management software
- analytics providers
- customer support platforms
- IT and security vendors
Payment processors
Payment card or bank information may be collected and processed directly by third-party payment providers. Their use of your information is governed by their own privacy policies.
Business and marketing partners
We may share information with partners involved in promotions, sponsorships, collaborations, event support, or co-branded activities.
Professional advisors
We may share information with lawyers, accountants, insurers, auditors, banks, and similar advisors where reasonably necessary.
Authorities and others
We may disclose information to law enforcement, regulators, courts, or other parties when we believe doing so is necessary to comply with law or protect rights, safety, and property.
Business transfers
We may disclose information in connection with an actual or proposed merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.
Public or community-facing areas
If you submit reviews, comments, posts, event standings, or other public-facing content, that information may be visible to others.
Your choices
Access or update your information
If you have an account with us, you may be able to review or update certain account information through your account settings.
Opt out of marketing emails
You may unsubscribe from marketing emails by clicking the unsubscribe link in the email or by contacting us.
Opt out of text messages
If you receive marketing texts from us, you may opt out by replying STOP.
Cookies and browser controls
You may be able to control cookies and similar technologies through your browser settings or device settings.
Location and device permissions
You may revoke location, camera, or other device permissions through your device settings.
Declining to provide information
If you do not provide certain information we need, we may not be able to provide some Services, process transactions, or register you for events.
Other sites and services
Our Services may contain links to websites, apps, marketplaces, payment portals, social media platforms, or other third-party services. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet-based system or data transmission can be guaranteed to be completely secure.
Retention
We retain personal information for as long as reasonably necessary to:
- provide our Services
- complete transactions
- manage events and customer relationships
- comply with legal, tax, accounting, and reporting obligations
- resolve disputes
- enforce agreements
- detect and prevent fraud or misuse
When personal information is no longer needed, we may delete, anonymize, or de-identify it, unless the law requires otherwise.
Children
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required by law. If you believe a child has provided us personal information inappropriately, please contact us so we can review and address the issue.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and post the revised version on our website or otherwise provide notice as required by law. Your continued use of the Services after the revised Privacy Policy becomes effective means the updated policy applies going forward.
How to contact us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Gridline TCG
Website: gridlinetcg.com
Email: info@gridlinetcg.com
Address: 222 S Magnolia Ave, Sanford, FL 32773
State privacy rights notice
If you are a resident of a state that provides privacy rights under applicable law, you may have the right, subject to applicable exceptions, to request that we:
- confirm whether we process your personal information
- provide access to certain personal information
- correct inaccurate personal information
- delete certain personal information
- provide a portable copy of certain personal information
- opt you out of certain targeted advertising or profiling activities, where applicable
We will not discriminate against you for exercising applicable privacy rights.
To make a privacy request, please contact us at info@gridlinetcg.com and include enough information for us to understand and respond to your request.
We may take reasonable steps to verify your identity before completing your request.
Marketing and advertising opt-out
We may use certain analytics and advertising tools that may be considered targeted advertising or sharing under some state laws. You may opt out through available cookie controls, browser settings, or by contacting us.
Notice to European users
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including the right to:
- access your personal information
- correct inaccurate information
- request deletion
- restrict processing
- object to processing
- request data portability
- withdraw consent where processing is based on consent
- lodge a complaint with your local supervisory authority
Legal bases for processing
Where applicable, we process personal information on one or more of the following legal bases:
- performance of a contract
- legitimate interests
- compliance with legal obligations
- your consent